Well, another year is over — our 50th! — and it’s time to express our gratitude, as always, to the people who make it happen. Thank you first to our clients. Your support, friendship and sometimes patience are very much appreciated. We're honoured that you choose to make us part of your own and your clients' stories. Thank you to our regulars, and to the people who joined us for the first time this year. Thank you also if you’ve just rejoined us. It’s great to have you back. And thank you to our amazing staff! Everything we produce To View More >>

Last week we were enjoying drinks and nibbles with some photographers in the Design Space, and they asked, why all the pictures on the walls? The short answer: We’re visual people and we need visual prompts. The long answer: It’s part of our design process. We fill walls with things that inspire us, projects we’re working on and ideas for the future. They remind us what we’re up to and where we’re going. Workspace has been our main focus as designers this year. We’re a small team, and it seemed a daunting task. “Where do we start?” we To View More >>

I watched this amazing Youtube video on my iPad yesterday. An awe inspiring piece of street theatre. It got me thinking how our lives are lived more and more in two dimensions … on our “devices”. We can, and do, connect virtually with almost anything, anywhere, any time. In fact Ian discovered this event reading a (gasp) book, and googling it. But I wish I’d really been there. That's the point of street theatre, right? Imagine being there on the streets of London - closed to traffic to make way for a five-story elephant, a giant girl and a huge happy crowd. Getting sprayed To View More >>

I'm a bit frustrated! We have two new initiatives to launch but we can't get either out until next week, so I thought I'd try and clear up a few misconceptions about SEO... SEO comes to mind for two reasons. First, in Ian's 14 Tips post a while back he said (rather carelessly!), "10. Link to the venues, florists, dressmakers and other vendors who were connected to the event - another Workspace feature. They'll love you for it, and linking is great for SEO." Someone commented, "Yes, linking is great for SEO, but for the [site] you are linking to, not for you… I'm always wary about linking to…vendors' To View More >>

Right up there with the 3% rule as a Queensberry mantra is Good Better Best. We don't claim that either of them is original, just that they're common sense. In fact fundamental if you want to build a sustainable longterm career. Good Better Best is a strategy for up-selling – having products and services to tempt your clients across a range of price points. To be blunt, you're offering your customers what they want (something cheap!) while at the same time encouraging them to spend more. Simply put, it does so by offering people three choices… GOOD is your entry level – affordable if you To View More >>